Most deadlines aren’t just one giant event happening on a given day. Rather, there are myriad small deadlines that lead up to that big event.
Managing multiple deadlines is challenging, and I’ve found that one system doesn’t fit every person. You need to proactively find a system that works best for you and implement it consistently.
Endurance is a life skill worthy of development. It’s our ability to withstand something challenging. An easy way to envision it is a through a sports example, such as building stamina by increasing the number of reps you do in your exercises.
Endurance has become an essential skill in the workplace. Leaders and their employees alike need the stamina to overcome challenges, some of which persist for long periods of time.
What we see goes through our personal filter. I know one fairly paranoid person, for example, who assumes that if people aren’t overtly positive when they interact with him that he has done something wrong.
It never crosses his mind that these people may be preoccupied with other things.
2019 is officially over and it’s time to move into the new year. Whether you make personal resolutions or set professional goals, this is the time of the year where we tend to initiate a fresh start in our lives.
People sometimes characterize a year as a “good” one or a “bad” one. Those sweeping generalizations are not especially helpful.
It’s time to pause and reflect on your accomplishments of 2019. As usual, the year seems to have zoomed by in a flash, and in less than a week we’ll be starting the new year.
Busy leaders don’t always take the time to acknowledge their achievements. You need to savor those moments, because once they’re gone, it’s hard to bring them back.
CBS Sunday Morning has featured stories in recent years on “Secret Santa”, an anonymous, wealthy, businessman who gives away $100,000 in $100 bills every Christmas. The story illustrates how he lifts the spirits of people he randomly touches, and we feel good just watching it!
Random acts of kindness are unplanned good deeds that are extended without the expectation of anything in return. When you offer a random act of kindness, you feel good and the recipient feels good….a classic “win-win” scenario.
We’re almost at the end of 2019 and holiday madness has reappeared. You know what I’m talking about: year-end deadlines, more holiday parties than your feet can handle, and general over-commitment.
The result? More stress, more tension, and more anxiety which creeps into the very fabric of our organizations.
This question may seem a little like mind reading, and at times it is. Leaders who do not clearly articulate what they want are hard to follow, and sometimes it may indeed seem like mind reading.
This becomes even more challenging when they change their mind on a dime and “forget” to tell their teams that there has been a change in direction.
Sometimes we learn the hard way. You put all your energy into a project, go all the way to the end, only to discover that it’s not going to happen.
You’re disappointed in the outcome, but ready to get back in the saddle and try again.
I think most people would agree that effective client service is inconsistent. While we may ruefully nod in agreement about this, it represents an opportunity for you and your company to shine.
My most recent vignette relates to nonsense over a prescription refill. This medication recently became available as a generic, which my doctor requested when placing the order.