Be Careful Where Your Attention Goes

I was in a ride-sharing car with a timid driver (not a pretty sight in New York City!) in heavy traffic. I heard a siren closing in on us, and we were pulled over by a policeman. He admonished the driver for running a red light, took the driver’s license and registration, and disappeared into his patrol car for 17 minutes.

He gave the driver a ticket, as was totally predictable, but on lesser charges which should have been good news for the driver. But for the rest of the ride, the driver obsessed over the ticket and didn’t pay attention to doing his job. He behaved like a victim and spewed anger for the rest of the ride.

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Do You Have a Plan for Vacation Coverage?

There is nothing better than planting yourself in the sand with the sun beaming down and waves crashing against your feet. Until of course, your email dings, your phone buzzes, and your head is filled with worries about how work is going in your absence.

As Memorial Day is the unofficial start of summer, this topic is top of mind. Many leaders are reluctant to take off a few days or even a week for vacation because they fear what might happen in their absence. Here are some tips for effective coverage so that you can enjoy your time away.

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When Delegating Backfires

Last week’s topic was on the importance and value of delegating. I received a comment from a client who raised the issue of what to do when the person to whom you delegated messes up.

Great question, but tricky answers.

Managers don’t want to get burned, so of course they avoid getting too close to fire. But if you’re in a management or leadership role, you are responsible for overseeing work assigned to others. Here are some thoughts on why delegating can backfire and some solutions to minimize future episodes.

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Spring in the Cloud

Spring has arrived, bringing with it the many metaphors we associate with the season. Sunlight occupies noticeably more of the day and things seem more hopeful after long winters. And, everyone’s favorite, spring cleaning, comes into our mind.

Admittedly, most people probably don’t do the kind of spring cleaning that our grandmothers did. But it’s as good a time as any to think about a contemporary variation, “reduce, reuse, recycle”. I don’t think we’ll ever see a completely paperless work place, but our need for using paper has changed.

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