Your People Are Watching You

Sometimes you just don’t know when your leadership makes a difference for someone. I witnessed one of these situations with a young colleague, who was sharing a story about an interaction on her team.

When I asked her if she realized the impact of her specific action, it was clear she hadn’t thought about it. Although she was genuinely pleased, it almost seemed like the surprise effect of my pointing it out was more thrilling than what she had actually done.

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Flexibility and Resiliency

How prepared are you for the unexpected. “Life happens” – and doesn’t it always seem to do so at the most inopportune times?

You can perfectly plan your schedule, and then life inserts itself, throws you off base, and leaves you bewildered about how this could have happened when you were so well organized.

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Do You Rely on Telepathy?

Are you ever puzzled that some people think that they communicate well when they are ambiguous at best? Some leaders leave a lot unsaid and yet still expect their people to know what they didn’t say.

The challenge with this is that these people don’t even realize that they’re not verbalizing their thoughts. They may think they have, but they haven’t.

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Listen First, then Act, During Succession

Management successions occur every day in organizations around the world. These range from promotions to first level supervisors to appointments of new CEOs.

A person who is new in the job and immediately proclaims, “This is how it’s going to be now” will face resistance on multiple levels, while the person who steps in and listens will be received quite differently.

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