Foreshadowing Empathy

Sometimes you need to make an announcement or take an action that will likely cause discomfort. Leaders who recognize this in advance can shape the message by foreshadowing empathy.

This means that although the impact of the bad news may be hard, you understand its effect and are standing in the shoes of the people receiving the message.

Read More


“I’ll Take it and Run with It”

How often do you hear those words in the workplace? Not as frequently as you’d like, I imagine. Instead, often, you probably hear either silence or those career-limiting words, “it’s not my job.”

People who are eager to help and take on new responsibilities are primed to advance in your company. They don’t think about whether it’s what they were hired to do; rather, they see these situations as opportunities to learn and grow in their jobs.

Read More


Try a Lighter Ball

A few years ago, one of my clients hosted a bowling outing as a morale/team building activity for her company. We laughed about the experience of bowling especially if you don’t play it often. She recommended that it’s easier to play when you use a lighter ball.

Of course, when I heard this, I thought about how often we do things the “hard way” in the workplace, when using a “lighter ball” would make life so much easier.

Read More


Time Management or Mania Management?

One of the top challenges facing executives relates to time management. They are over-scheduled, perennially interrupted, covering for others’ mistakes, and solving dozens of challenges.

I was working with a someone in his office last week and within a brief ten-minute slice of time, four different people “dropped in” to ask something. When the fourth person walked in, he just looked at me and started to laugh. This man’s workday really begins in the evening, and obviously, this isn’t sustainable over time.

Read More