Don’t Manage by Telepathy!

A recurring management theme is leaders who assume that their people know what’s on their minds. I call this “managing by telepathy”, as these leaders often neglect to articulate what they want.

This is rarely intentional. After all, you don’t sit in your office and think about how you can avoid good communication with your people. But you can get swept up in the busy-ness of your day and simply think that you said something when actually it never left your mind.

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Reframing Perceptions

I was introduced as a resource to Sarah, a leader who is working on an initiative that is very important to her professional advancement. Our interaction was limited in that it was over text.

I tried to engage Sarah during these exchanges, to no avail. I understood her communication style, which was direct and to the point. Although I tried to be open minded, her directness and aloofness influenced my perceptions.

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