No one likes to fire an employee. It’s uncomfortable – even distressing – depending on the circumstances. But it’s one of the realities of managing. In fact, the rest of your staff will take note of how you handle it.
The key to dealing with a prospective termination is to be brutally honest about the situation. Objectively assess the person’s performance and determine if the situation can be salvaged. In some cases, the employee may not have been trained properly; in others she may have floundered due to bad (or no) management.