Breaking Up with an Employee

No one likes to fire an employee. It’s uncomfortable – even distressing – depending on the circumstances. But it’s one of the realities of managing. In fact, the rest of your staff will take note of how you handle it.

The key to dealing with a prospective termination is to be brutally honest about the situation. Objectively assess the person’s performance and determine if the situation can be salvaged. In some cases, the employee may not have been trained properly; in others she may have floundered due to bad (or no) management.

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The Dialogue of Feedback

How do you deliver feedback? Some people embrace opportunities to offer positive accolades for a job well done. Others are quick to criticize what didn’t work well and focus on what needs to be done differently the next time.

Both types of feedback are necessary. You need to acknowledge the good as well as offer suggestions for improvement.

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What Are You Really Hearing?

I have a friend who is a litigator by profession, and true to her calling, she sounds like a litigator in all aspects of her life. She is smart, interesting, and fun to be around….that is, when she’s not badgering people.

Her tone is often contentious and argumentative, even if we’re talking about something as mundane as what to order in a restaurant.

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