From Survival to Opportunity

A recent Gallup article discussed ways that companies can continue employee development in spite of tighter budgets. Among the many good points raised, the author emphasizes that leaders could focus on the development of behavioral skills that are key to high performance.

Some leaders express frustration over the need to consider employee development when there are so many “more pressing” issues to consider. This is short sighted.

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What Are Your Clients Thinking?

The answer to this question requires action! Reflect on the conversations you’ve had recently with your clients or customers. Do you really know what’s on their minds, or are you making assumptions?

Often, we project our opinions onto our clients. If we are struggling with COVID related problem X, we assume that our clients are also struggling with the same problem.

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Tap Into Your Company’s Brain Power

Creativity is so important for businesses, now more than ever during the pandemic. Leaders who have taken the position of “we’ve always done it this way” have found themselves in dire conditions. Revenue that plummeted is taking far longer than ever imagined to return.

Most companies that find themselves in this situation have made at least some efforts to modify how they do business to generate new sources of revenue. But small changes aren’t enough to keep troubled companies in business for the long term.

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View to the Future

Welcome to the second half of 2020.

Having gone through the wild and unpredictable ride of the past four months, where do you go from here? Do you have a handle on various scenarios that you can plan for the next six months?

Rather than wandering aimlessly through the rest of the year, it’s worth establishing three scenarios that you can adapt to depending on the continuing impact of the pandemic and economic challenges. Here are some broad strokes that can help to inform your specific situation.

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Making Do With Less

As the reopening continues, leaders are once again facing new situations. The “current normal” (I don’t want to call it the “new normal”) is about making do with less. Fewer people are doing the work of many. Expenses are under scrutiny.

Leaders have been inevitably stressed with the myriad difficult decisions that have been made in the past several months. But it’s important to remember that everyone is stressed.

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Your People Are Watching You…What Are They Seeing?

Most of you are still leading remotely with your staff also working remotely, sometimes even with a skeleton crew in your place of work. Although we have become more accustomed to this after two months, it still feels surreal, doesn’t it?

I know you have been working tirelessly to keep everything together at your company. The new rules of work are changing all the time, so you’re reacting as the environment morphs.

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Attitude vs. Skills

What changes would you like to see in your team when you transition from sheltering at home and begin to return to the workplace? This is a great time to rethink higher standards and to articulate those expectations to your staff.

Here are some extremes to observe from the past six weeks or so. When working remotely, have your people:

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