What Are You Missing When You Do All the Talking?

It doesn’t take long before direct reports of my clients ask me how to deal with a moody or unresponsive leader. It’s an interesting request, because the leaders they’re referring to are often either indifferent to—or in denial about—their impact.
Some leaders believe it’s their right to be moody. As a result, they reject the idea that they should be more receptive to what their people say or ask.




