What Are You Missing When You Do All the Talking?

It doesn’t take long before direct reports of my clients ask me how to deal with a moody or unresponsive leader. It’s an interesting request, because the leaders they’re referring to are often either indifferent to—or in denial about—their impact.

Some leaders believe it’s their right to be moody. As a result, they reject the idea that they should be more receptive to what their people say or ask.

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The Power of Quiet Influence

Yesterday, April 22, would have been my mother, Agatha’s 99th birthday. I’ve been thinking about her a lot this week, especially some notable, early achievements that happened before I was born.

She broke through a lot of barriers as a young adult. Although she majored in sociology in college, she also completed the requirements of a biology major, a field her Catholic college didn’t consider “appropriate” for young women.

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Create a Blame-Free Environment

One of my clients has an employee who consistently blames others for anything that goes wrong in his department. And, if he is criticized by his manager, he has an artful way of ignoring the message and pointing the finger elsewhere.

A culture of accountability offsets an environment of blame. This employee (we’ll call him Samuel) has unique technical expertise. Certainly, this talent is recognized and appreciated, but by not paying attention to the team leader’s guidance, Samuel has created more problems with clients than he has actually solved.

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Are You Afraid of Your Staff?

I recently led a workshop on leadership skills, during which several participants asked questions about managing people. A common theme underpinning these questions was their timidity as managers.

Several examples were related to employee entitlement and how these managers could more effectively deal with employees’ self-declared privileges.

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Spring Reminders

Spring arrived a couple of weeks ago as a reminder that change is natural and timely. I think of it as an opportunity to reset. As flowers bud and days lengthen, we can translate that seasonal renewal into concrete leadership practices: reflection, realignment, and reinvigoration.

Holidays like Easter, Passover, and Ramadan deepen those themes: rebirth, liberation, and gratitude offer familiar prompts to reexamine purpose and priorities.

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