Can You Articulate What You Stand For?

One of my clients is going through the interesting exercise of articulating “what he stands for” so that he can make more informed career management decisions. This interests me for many reasons, not the least of which is that enhanced self-awareness is a vital asset for any executive.

What’s he really doing is clarifying his values. When you understand your values, everything from making decisions to business development to managing your employees is easier.

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What Lies Beneath

Have you ever made assumptions about what someone is thinking, reacted based on those assumptions, only to find out that you were completely wrong? Of course, you have! We all do this from time to time, but frankly, it’s a bad habit.

You never know what’s going on with someone…unless you ask…and the person actually responds fully.

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Averting Conflict

There comes a time when conflict inevitably percolates in the workplace. How you handle it makes a difference in whether it permeates, lingers, or fades.

Sometimes you have little control over a decision, such as deeply cutting expenses when cash flow is tight. Other times, you might take an unpopular position that upsets some of your staff.

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The Dialogue of Feedback

How do you deliver feedback? Some people embrace opportunities to offer positive accolades for a job well done. Others are quick to criticize what didn’t work well and focus on what needs to be done differently the next time.

Both types of feedback are necessary. You need to acknowledge the good as well as offer suggestions for improvement.

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What Are You Really Hearing?

I have a friend who is a litigator by profession, and true to her calling, she sounds like a litigator in all aspects of her life. She is smart, interesting, and fun to be around….that is, when she’s not badgering people.

Her tone is often contentious and argumentative, even if we’re talking about something as mundane as what to order in a restaurant.

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Are You Covering Up For Weak Performance?

Some managers fall into the trap of stepping in and bailing out their lower performing employees. If certain staff members are not doing their jobs satisfactorily, a knee-jerk reaction is to jump in and do it yourself.

This isn’t a good idea. Not only do people not want to be micromanaged, snatching work from them (because you’ll meet the deadline or think you can do it better) is demoralizing. Over time, they will think, “Why bother? The work will never be good enough for my boss and she’ll just do it anyway.”

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Let Go to Grow

Jonas hired a mid-level manager, Ethan, a few months ago. Since then, he has done virtually nothing to support Ethan’s onboarding and growth in the company. The excuses range from “he’s not ready” to “clients expect my level of expertise” to “he has to earn respect”.

All these excuses are ridiculous.

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Next Level Leaders – Delegation and Feedback

New leaders are challenged by delegating and providing feedback to the people who report to them. The sooner these managers get comfortable with these skills, the more effective they will be.

When you start working with new direct reports, one of the most effective things you can do is reach an understanding on communication. Do you want the person to talk to you? Email? Text? How often do you expect check-ins? Having clarity over these issues will set the stage for your expectations.

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Next Level Leaders – Managing Former Peers

When many next level leaders are promoted, they find themselves managing people who were previously their peers. This can be awkward in some cases, but when you approach it proactively, it doesn’t have to be.

Just because you’ve been promoted doesn’t mean that you’re superior to your former peers. They are still the talented individuals they were when you worked side by side. Their concern is likely that you will treat them differently, and may even fear that you will no longer treat them with respect.

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Next Level Leaders – Managing Time and Priorities, 1

You’re newly promoted into your new managerial role. Frankly, everything is new, from your overall responsibilities to a new boss to people reporting to you. You knew how to balance tasks in the old job, but now there are many different moving parts.

How you manage time and balance priorities is one of the biggest initial challenges. Part of this is because your time isn’t your own anymore. Your direct reports want and need your attention, and, in many situations, these are different people than your previous colleagues.

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