Why Do I Need To Adapt?

One of my executive clients asked me – with some exasperation – why he had to adapt his style to communicate more effectively with his employees.

I share this story because this person is intelligent, passionate, and goal driven. But he has an abrupt demeanor, and his acerbic delivery puts off many of the people who work for him. We’ve worked on this issue of effective communication for months, but he doesn’t consider this a priority.

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