Managers Are Accountable, Too

Managers often ask how to hold their employees accountable. This is a difficult question to answer, because one of the biggest variables is your organizational culture. Some cultures support their people when it comes to accountability issues, while others cast blame.

If your culture is focused on learning and growth, you tend to tie accountability with learning and professional development. For example, if Sarah misses an important deadline, the manager will discuss what happened to create that result. It’s likely that Sarah had a good reason but didn’t communicate it ahead of time.

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Leading Yourself Through Change

Even the most confident leaders can feel a little wobbly during times of significant change. After all, you’re dipping your toes into a great unknown where you may not have trekked before. Although you’ve probably gone through hundreds of changes, why do feelings of unease creep in?

It’s just what happens during change, plain and simple. And given your level of confidence and executive presence, this largely occurs internally and isn’t apparent to others.

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The Day of Love

Today is the ubiquitous Valentine’s Day. Hearts and flowers and candy are everywhere to commemorate this day of love.

Although the focus of Valentine’s Day is personal, it’s also an appropriate occasion to show appreciation for employees, clients, vendors and other service providers – in other words, the people who help us do our best every day.

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It’s OK to Move On

I attended a reception with senior leaders of a major global institution. One of the things that piqued my curiosity was that a few people I talked to seemed to be suffering from malaise. It’s not unusual to experience this attitude from “the troops” but this was a surprise given the level of the people in the room.

Of course, one or two of them may have been having a bad day. But that wasn’t what I observed. These people have risen in their careers, are successful in their endeavors, and are receiving recognition for many accomplishments.

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Do Your Employees Think You’re Accessible?


We all have those days of burying ourselves in emails, shutting our office doors, or answering call after call. On those days you’d probably prefer to be left alone in order to be productive and efficient. As a leader, doing your job is important, however, part of your responsibility is to be there for your employees.Employees may hesitate to ask for help or “bother” their boss. They may feel fearful that they will be perceived as weak or ignorant, or simply feel their questions or concerns are not as important as your work. How can leaders open the door to welcome these questions?

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What Happens When a Good Decision Goes Bad?


Decision making is a core competency for leadership. Your ability to make decisions and implement them is a foundational principle.

But what happens when a good decision goes bad? How you handle these situations is as important – if not more important – than the original decision. These scenarios don’t necessarily mean that your original decision was a bad one. Circumstances change, and your ability to recognize such a shift is essential.

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Wisdom from Ben


Benjamin Franklin was born on this day in 1706. His legacy has lasted three centuries, a notable achievement for any leader. At the age of 20, he created a process for self-improvement, something that methodically helped him advance his character.

These were his 13 virtues, and he proactively worked on these daily. His system was simple: a card that listed the 13 virtues and the days of the week which he checked off when he adhered to the virtue.

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Are You in the Swing?

We’re ten days into the new year, and as people have revved back into the work groove, many resolutions have already bitten the dust. This happens for a few reasons, but the two most important ones are that (1) people set unrealistic goals and (2) they try to do too many things.

For you to get into the swing of the new year, focus on one discreet thing. And the smaller the item is, the more likely you will succeed if you want to build an effective, new habit.

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Team Resolutions?


Many people identify personal resolutions in the new year that they abandon at varying paces during the month of January. In fact, some 80% of us give up by the time February rolls around.

I’ve often wondered whether the success rate would be better if accountability was part of the process. There are many ways to create accountability, but each participant needs to have some skin in the game.

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