Most deadlines aren’t just one giant event happening on a given day. Rather, there are myriad small deadlines that lead up to that big event.
Managing multiple deadlines is challenging, and I’ve found that one system doesn’t fit every person. You need to proactively find a system that works best for you and implement it consistently.
Endurance is a life skill worthy of development. It’s our ability to withstand something challenging. An easy way to envision it is a through a sports example, such as building stamina by increasing the number of reps you do in your exercises.
Endurance has become an essential skill in the workplace. Leaders and their employees alike need the stamina to overcome challenges, some of which persist for long periods of time.
What we see goes through our personal filter. I know one fairly paranoid person, for example, who assumes that if people aren’t overtly positive when they interact with him that he has done something wrong.
It never crosses his mind that these people may be preoccupied with other things.
It’s time to pause and reflect on your accomplishments of 2019. As usual, the year seems to have zoomed by in a flash, and in less than a week we’ll be starting the new year.
Busy leaders don’t always take the time to acknowledge their achievements. You need to savor those moments, because once they’re gone, it’s hard to bring them back.
CBS Sunday Morning has featured stories in recent years on “Secret Santa”, an anonymous, wealthy, businessman who gives away $100,000 in $100 bills every Christmas. The story illustrates how he lifts the spirits of people he randomly touches, and we feel good just watching it!
Random acts of kindness are unplanned good deeds that are extended without the expectation of anything in return. When you offer a random act of kindness, you feel good and the recipient feels good….a classic “win-win” scenario.
This question may seem a little like mind reading, and at times it is. Leaders who do not clearly articulate what they want are hard to follow, and sometimes it may indeed seem like mind reading.
This becomes even more challenging when they change their mind on a dime and “forget” to tell their teams that there has been a change in direction.
I think most people would agree that effective client service is inconsistent. While we may ruefully nod in agreement about this, it represents an opportunity for you and your company to shine.
My most recent vignette relates to nonsense over a prescription refill. This medication recently became available as a generic, which my doctor requested when placing the order.
Have you ever worked with someone who has a constant sense of urgency? Everything is a rush and you frantically try to keep up.
Over time this can become exhausting! Not only are you perpetually in the fast lane, you also need to be telepathic to figure out the real priorities.
Although you might rarely hear your employees utter these words, if you pay attention, you’re likely to read them in their gestures, body language, and tone of voice. When people are burned out, this is often what they express nonverbally.
People who are otherwise reliable individuals start to slip. They miss deadlines. They forget about important details. They neglect delegating.
There is a broad range on the spectrum of supervision. At one extreme is the hands-off manager, a person who makes an assignment no matter how vague.
At the other extreme is the micro-manager, someone who needs to control every aspect of an assignment.
Where do you fall on this spectrum?