Good leaders know the importance of being present and listening well. Over the past year, these attributes have been further challenged since we haven’t been face-to-face. And the big change came when most conversations and meetings morphed into video.
We talk of “Zoom fatigue” as a general term applying to all video encounters. This is a real syndrome and it has multiple facets. For one thing, we’re staring at others on screen, which is looking at pixels which becoming tiring. It’s also not “normal” to be looking at everyone – and yourself – all the time, which would not be happening if we were in person or on a teleconference.