Month: July 2025

A Hidden Challenge: Coaching High Performers with Poor Follow-Through

We’ve all worked with that manager who’s great at their job – until they’re not. They take care of their stakeholders, make smart decisions, and their team genuinely likes them. But ask them to follow up on action items? This may prove to be a bigger challenge than you ever imagined.

This creates a weird coaching dilemma. When someone’s performing well in 80% of their role, it’s tempting to overlook that troublesome 20%. The manager thinks their wins should balance out their misses, and honestly, leadership often agrees. After all, why rock the boat with someone who’s mostly delivering?

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Telepathic Communication?

Some of my clients complain that their employees don’t do what is expected of them, and then ask for my help in search of the silver bullet.

The first question I ask is how they communicated the assignment. Usually this is the only necessary question, because typically the dialogue – whether spoken or written – between the manager and the employee was ineffective.

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Expand Your Thinking; Enhance Your Brain

Do you know people who have rigid views about just about everything? Conversations with people like this either turn into spirited debates or one-sided monosyllabic dead ends.

Even if you have a firm perspective on a given topic, when you open your mind and hear a different perspective, it can enhance and expand your thinking.

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Reflections on Freedom and Food

As tomorrow marks Independence Day in the United States, it’s an appropriate time to reflect on freedom and food. If you hadn’t thought of pairing those two topics together, it’s actually a natural given the holiday.

Any time I hear people say that they’re trapped in their lives, they’re implicitly saying that they don’t feel free. But it also infers that they are holding themselves as victims to their circumstances. Victims are not free; they are captive to their conditions.

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