The Impact of Leaders Who Step Up

I received an exceptional email from a founding partner of a national window covering company. He thanked me for my interest in their company and reinforced their commitment to the “health, happiness and safety of our team and our customers.”

So far, so good.

He then said, “You’re in great hands with your Design Consultant, but please don’t hesitate to reach out to me directly if you have any questions or if there is anything I can do to make your experience with us more enjoyable.”

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