How Are You Being Heard?

Isn’t it fascinating when you perceive that you couldn’t be clearer in how you communicated something and your co-worker doesn’t have a clue what you’re talking about?

Communication snafus like this happen every day, and sadly, some people think that the way to resolve it is to say the same thing over and over (remember the definition of insanity…). Instead, consider how you can rephrase or use an example to make your point.

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