The Curse of Silos

Do your departments communicate well with each other? Do they know each other’s work product? Challenges? Successes?

I had an aggravating experience trying to do a simple upgrade of a software service. I was on several phone calls for 2-1/2 hours to implement something that I thought was straightforward.

I concluded, however, that the reason it turned into such a production was because the upgrade resided in a different department and the two departments don’t talk to each other.