Over lunch with a good friend, I learned that his team had missed an aggressive financial goal by .2%. That’s two tenths of one percent, to emphasize the point. This was especially disappointing because one key stakeholder neglected to complete his piece on time.
What do you do when this happens? Do you beat yourself up because your team is an eyelash away from the goal? Do you blame the stakeholder who wasn’t accountable? Do you make up another narrative to make excuses?
In some respects, it would be easier to miss the goal by a substantial amount, because it is easier to excuse away a big miss if there were volatile market conditions or a natural disaster.