On Being Dependable

Are your employees dependable? These are people who fulfill their commitments accurately, on time, and with no excuses. They come to work on time and work as long as it takes to complete an assignment.

Think about your staff and honestly evaluate their dependability. During the past couple of weeks, I’ve heard all kinds of stories that demonstrate a lack of dependability. Here is a sampling:

– A senior staff member attended a meeting with her partners and not only was completely unprepared but didn’t “get it” as to why this was a problem.

– A former employee approached his previous employer to return, was rehired, and resigned with no notice by text two weeks later.