Should Your Employees be Embarrassed?

While I was sitting with a client, an employee delivered a piece of work that was late. My client quickly glanced at it, tossed it on to the table, then said, “He should be embarrassed to hand in this work to me.”

This employee totally ignored the importance of the assignment, handed in something sloppy and incomplete, and didn’t really care that what he delivered was unacceptable.

My client philosophized that one of the ways he defines a lack of accountability is when employees deliver work that should embarrass them.