One of the more interesting challenges in today’s workplace is dealing with the issue of entitlement. It has crept in around the edges of virtually all companies, and once it arrives, it’s hard to eradicate.
This issue exists across all generations, but it seems to bubble up more often among Millennials. Many have been told how wonderful they are for so long that they can’t understand why their employers don’t believe it.
It’s easy to deal with entitlement when the employee isn’t performing; you reassign them to other jobs or you fire them. That’s relatively easy, and your downside is limited.