Civility Isn’t Old-Fashioned – It’s a Modern Leadership Advantage

You don’t have to look far to notice how quickly conversations can turn sharp these days. From community meetings to workplace Slack channels to everyday interactions, the level of incivility has crept upward. People seem quicker to snap, less patient with differing viewpoints, and more inclined to assume the worst.
The result? A general moodiness and edge that can make even simple exchanges feel heavier than they should.
