Good Old-Fashioned Dialogue

How do you engage your people to be more involved in their work? The old cliché about the carrot and the stick comes to mind. Some managers feel that they need to be tough, demanding, or unrelenting in their approach.

Well, barking at your employees or dictating to them or condescending to them is usually more detrimental than effective. And if you randomly schmooze with them, people may feel good, but this doesn’t portend more engagement.

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