What Has Happened to Civility?
Have you noticed that more people are behaving badly these days? I’m not going to speculate about the triggers, but how to deal with bad behavior has crept into many of my conversations with clients.
It seems that the offenders don’t hesitate to be contentious, whereas previously they would have been more patient or conciliatory to reach consensus. Here are a but a few of the examples that have surfaced recently.