Many leaders become frustrated with mid-level managers because they perceive that the managers are not doing their jobs adequately. When you really dig into why this happens, it’s often because the managers don’t fully understand what is expected of them.
Leaders are responsible for outlining what is expected from their managers and for providing the resources for their success. Here are some guidelines to consider:
Clarify roles and responsibilities. This can be more important than a traditional job description. What is the position expected to achieve and what are the key responsibilities for which the position is accountable?