Don’t Dilute Your Feedback

Many clients share woes about employees who don’t do this or should have done that. When I ask how their employees responded to feedback about these issues, I get blank stares.

Of course, feedback can be both positive and negative. In either case, you want to provide it swiftly. If you wait, you dilute the impact.

Think about it: have you ever waited to give feedback about a mistake or inappropriate behavior? When you finally get around to saying something, the employee has long forgotten about the incident and reacts as if you are picking on her.