Here Comes a Curveball…

Sometimes life throws you a curveball, and you need to react quickly. Of course, these curveballs usually come when you’re not prepared, so having a crisis management guideline will serve you well.

Curveballs can be anything from the loss of a major client to a serious illness or loss of a family member to the news of a downsizing or restructuring. For purposes of this discussion, curveballs are unexpected, overwhelming, and require immediate action.

Stay calm. Although this is easier said than done, your cool head will move you forward more effectively than panicking. Remember, people around you follow your lead. If you freak out, it will probably create anxiety in others.